Do you charge for quotes?

No

Which areas do you cover?

Any where in mainland UK  (predominantly London and West Midlands) but also North Ireland, Eire, France, Belgium, Germany, Switzerland  and Italy.

Does a quotation from you include everything in the cost of the shoot?

Yes - in regards to professional fees, but it does not include variables and additions such as car parking fees, toll fees, models, props, Congestion Charge, accommodation costs, additional assistants, flights etc.

Are you insured?

Yes – fully with public indemnity, public liability and employees insurance.

Do you provide your own PPE/Safety equipment?

Yes – all employees are provided with hard hats, vests, over trousers, hearing and eye protection, gloves and glasses. Also, they receive regular in-house training and will be expected to comply with all clients’ site safety requirements including site safety inductions and tool box talks etc.

What post-production/re-touching is included in the cost of the shoot?

All the images will receive basic colour correction to the dominant light source within the scene of the image and also lighting/darkening, sharpening, and contrast/saturation. Additional work including removal of objects, compositing, cut-outs, selective area colour correction etc. is charged separately and by the hour.

In what form do you supply the images to us and how?

Initially we put client’s proof images on a private server within a secure individual folder for the client to view them on – this is accessed by an individual email sent directly to the required recipient. Images on then chosen by the client and these are then provided to them usually in Jpg format (high resolution, Adobe 1998) by ftp (wetransfer) or on cd-rom.

Can you still provide prints?

Yes we can – any size from 5’x3.5’ to 10’ft x8ft’, on a variety of surfaces and materials. Please ask for more info.

Disputes

Any disputes regarding invoices must be made in writing (email/letter) within 7 days of the invoice date, otherwise it is deemed you have accepted the amount due. Any damage to recieved goods (frames, data cds/dvds, albums, prints etc) must be reported to ourselves within 24 hours of receipt, otherwise they will have been deemed to have been received in good order and can no longer be queried. If a delivery note has been signed - the client has accepted full responsibilty for the state and quality of the goods ordered. For rejection of images due to composition etc - please refer to clause 10 of our t&cs.

Do I own the images you produce for my company or myself?

No, I like all photographers and other creative (musicians, artists etc.) individuals in the UK retain the copyright to their images and creations. I will grant a license for you to use the images within your business to promote your product or services.

Can I distribute these images to 3^rdparties for their own use?

No – they will have to purchase a license from us to do this. If a client wishes to share the cost of the shoot with another party/parties, then they need to notify us prior to the shoot so that the quotation can be altered accordingly and only then can all parties be licensed to use the images. We do not license images under these situations posthumously – interested 3^rdparties would have to buy a separate usage license to use the images.

What happens if an authorized individual/company/news outlet uses our images in a detrimental way?

We have over 30 years experience in media crisis management and have managed to either block or remove images from publication within normally 2-3 hours of notification. Usually there is no charge for this service.

How long do you keep the images from a shoot?

We aim to keep all the images indefinitely – these are kept on multiple storage devices (Raids), both on site and off site.

For infringements - https://www.emphasisphotography.co.uk/copyright-queries

 

If you have a specific question, please do not hesitate to contact me.